Frequently Asked Questions
Everything you need to know about shopping with Obus.
What is your return policy?
We offer a 30-day return window for all unworn garments in their original packaging with tags attached. Please note that sale items are eligible for store credit only.
How long does shipping take?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days. International delivery times vary by location.
Where are Obus garments manufactured?
We pride ourselves on ethical production. The majority of our collections are designed and manufactured locally in Melbourne, Australia, to support local industry and reduce our carbon footprint.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or contacting our styling team for advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free installment options including Afterpay and Klarna.
How should I care for my Obus pieces?
To ensure longevity, we recommend a cold hand wash or a delicate machine cycle using eco-friendly detergent. Always air dry in the shade and refer to the specific care label on your garment.