Returns & Exchanges
At Obus, we want you to love your new wardrobe staples, which is why we offer a 14-day return period for a refund or store credit on all full-priced items. Please ensure garments are in their original condition, unworn and with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully fold your garments and place them in their original packaging or a secure mailing satchel to ensure they arrive safely.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized post office or collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing